๐น General
Q: What are peptides?
A: Peptides are short chains of amino acids that may influence biological functions. All products offered are for laboratory research use only and are not intended for human or animal consumption.
Q: Are your products sterile or ready for injection?
A: No. All products are sold as non-sterile research materials. They are not compounded, manufactured, or approved for medical use.
Q: Where are your products sourced?
A: Our peptides are produced by trusted U.S. and international research-grade manufacturers to ensure purity and quality.
๐น Orders & Shipping
Q: How long does shipping take?
A: Orders are typically processed within 1โ2 business days. Standard shipping usually arrives within 3โ5 business days depending on location.
Q: Do you accept returns or exchanges?
A: Due to the nature of our products, all sales are final. No returns or exchanges are accepted once the order is shipped.
Q: What payment methods do you accept?
A: We currently accept major credit/debit cards and secure online payments through Stripe (research peptides must comply with Stripe policies).
๐น Legal & Safety
Q: Are these products FDA-approved?
A: No. These are research-use-only materials and not approved for medical, therapeutic, or cosmetic use.
Q: Do I need a license to purchase?
A: By purchasing, you confirm you are a researcher and agree that the materials are for laboratory research purposes only.
Q: How should I store peptides?
A: Peptides should be stored in a cool, dry place. Once reconstituted, they are generally best kept refrigerated for stability.